Terms of Service

Last Updated: June 2026

Welcome to Jewellera. These Terms of Service (“Terms”) govern your access to and use of the Jewellera website, products, and services. By accessing our website, browsing our collections, or placing an order, you agree to comply with and be bound by these Terms.

If you do not agree with any part of these Terms, please discontinue use of our website and services.

  1. About Jewellera

Jewellera is an online jewellery store offering premium imitation, replica, and fashion jewellery products. We reserve the right to modify, suspend, or discontinue any part of our website, products, or services at any time without prior notice.

  1. Eligibility to Use the Website

By using our website, you confirm that:

  • You are at least 18 years of age or have permission from a parent or legal guardian.
  • The information you provide is accurate and complete.
  • You will use the website only for lawful purposes.

We reserve the right to refuse service, terminate accounts, or cancel orders if we believe a user has violated these Terms.

  1. Product Information

We strive to ensure that all product descriptions, images, specifications, and pricing information displayed on our website are accurate.

However:

  • Product colors may vary slightly due to screen settings and lighting conditions.
  • Handmade or artisan-crafted jewellery may have minor variations.
  • Product availability may change without notice.
  • We reserve the right to correct any errors, inaccuracies, or omissions relating to product information.

All product images are for illustrative purposes only.

  1. Pricing and Payments

All prices displayed on the website are listed in Indian Rupees (INR) unless otherwise specified.

We reserve the right to:

  • Change prices without prior notice.
  • Correct pricing errors.
  • Cancel orders affected by pricing inaccuracies.

Payment must be completed through the approved payment methods available on the website. Orders will only be processed after successful payment verification.

  1. Order Acceptance and Cancellation

Placing an order does not guarantee acceptance. Jewellera reserves the right to:

  • Refuse or cancel any order.
  • Limit quantities purchased per customer.
  • Cancel orders suspected of fraudulent or unauthorized activity.

If an order is cancelled after payment has been made, any eligible refund will be processed according to our Refund & Return Policy.

  1. Shipping and Delivery

We aim to dispatch orders within the estimated timeframe displayed on our website. Delivery timelines may vary depending on location, courier services, weather conditions, public holidays, or other unforeseen circumstances.

Jewellera shall not be held responsible for delays caused by third-party logistics providers.

Risk of loss and ownership of products transfer to the customer upon successful delivery.

  1. Returns, Replacements, and Refunds

Returns, replacements, and refunds are subject to our Refund & Return Policy.

Customers must inspect products upon delivery and report any manufacturing defects, damage during transit, or incorrect items within the timeframe specified in our policy.

Jewellery returned without prior approval may not be accepted.

  1. User Accounts

If you create an account with us, you are responsible for maintaining the confidentiality of your login credentials.

You agree to:

  • Provide accurate account information.
  • Keep your password secure.
  • Notify us immediately of any unauthorized use of your account.

Jewellera shall not be liable for losses resulting from unauthorized access to your account.

  1. Intellectual Property Rights

All content available on this website, including but not limited to:

  • Product photographs
  • Logos
  • Graphics
  • Designs
  • Text
  • Videos
  • Website layout

is the exclusive property of Jewellera and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written consent.

  1. User Conduct

You agree not to:

  • Use the website for unlawful purposes.
  • Upload viruses, malware, or harmful code.
  • Attempt unauthorized access to our systems.
  • Interfere with website functionality.
  • Use false information while placing orders.
  • Engage in fraudulent transactions.

Violation of these rules may result in termination of access to our services.

  1. Customer Reviews and Feedback

By submitting reviews, comments, photographs, testimonials, or other content to Jewellera, you grant us a non-exclusive, royalty-free right to use, reproduce, publish, and display such content for promotional and business purposes.

We reserve the right to remove any content deemed inappropriate, offensive, misleading, or unlawful.

  1. Third-Party Services

Our website may contain links to third-party websites, payment gateways, or service providers.

Jewellera is not responsible for:

  • Third-party content
  • Privacy practices
  • Product offerings
  • Website availability

Your interactions with third-party services are governed by their respective terms and policies.

  1. Disclaimer of Warranties

The website and all services provided by Jewellera are offered on an “as available” and “as is” basis.

We do not guarantee that:

  • The website will be uninterrupted or error-free.
  • Information on the website will always be current or complete.
  • The website will be free from viruses or harmful components.

Your use of the website is at your own risk.

  1. Limitation of Liability

To the fullest extent permitted by law, Jewellera shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Use of the website.
  • Delay in delivery.
  • Product misuse.
  • Website interruptions.
  • Errors or inaccuracies on the website.

Our total liability shall not exceed the amount paid by the customer for the relevant order.

  1. Indemnification

You agree to indemnify and hold harmless Jewellera, its owners, employees, affiliates, and partners from any claims, losses, liabilities, damages, or expenses arising from your violation of these Terms or misuse of our services.

  1. Privacy

Your personal information is collected, stored, and processed in accordance with our Privacy Policy. By using our website, you consent to such collection and use of information.

  1. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of our website shall be subject to the exclusive jurisdiction of the courts of India.

  1. Changes to These Terms

We reserve the right to modify or update these Terms at any time. Updated versions will be posted on this page with the revised effective date.

Continued use of the website after any changes indicates acceptance of the revised Terms.

  1. Contact Information

For questions regarding these Terms of Service, please contact us through the contact information provided on our website.

By using Jewellera’s website, you acknowledge that you have read, understood, and agreed to these Terms of Service.

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